Frequently Asked Questions

The Basics

  • Both PA-dl (“Paddle”) and Puh-DEL (emphasizing the second syllable) are acceptable pronunciations. The platform tennis community in the Indianapolis region calls their sport “Paddle,” so you may hear us use Puh-DEL to avoid confusion.

  • Not really. It was founded in 1969, in Acapulco, Mexico, when Enrique Corcuera, a Mexican businessman, decided to create a game for his backyard. Combining elements of tennis, squash, and platform tennis, the sport we now refer to as padel began to take shape. 

  • Not complicated at all. In fact, it is exactly the same scoring used by tennis. 

  • We’ve got you covered. We offer the use of rackets and balls for all of our clinics and lessons. And for a limited time, all court reservations include complimentary use of rackets and balls, too.

  • Athletic footwear is required. Court shoes (tennis) are recommended.

  • If the court you’re playing on is booked after your reservation, we ask that you suspend your match in consideration of the next group of players who are waiting. If the court is not booked after your reservation time, we provide a 10-minute bonus window to finish your match.

  • Clinics provide an excellent opportunity to learn the game or elevate your game with the assistance of one of our teaching professionals

  • At NorthPoint Padel, we use the Playtomic app to facilitate the vast majority of our playing. However, we have also started a WhatsApp community with different user groups to facilitate finding matches. WhatsApp is a great way to connect with other players proactively.

Playtomic-Related FAQ

  • Open matches are designed to allow players to join matches that fit their skill level. These matches are created using the Playtomic app, making it easy for players to find games.

    Learn the basics of Open Match rules here

  • In the Playtomic app, navigate to “Open Matches,” and then either reserve a place in a match or be the first player to start a match. If you need assistance finding or starting an open match, please email us at play@northpointpadel.com. 

    Learn the basic rules of Open Matches here

  • Immediately after you make a reservation, the Playtomic app provides a “Share” button for you to share your booking and invite others to join you. You can also access your reservation and invite players to join you via text, email and more anytime before your reservation time.

    Learn the basic rules of Open Matches here

  • No, when scheduling an open match in Playtomic, you can design either a “competitive” match or a “friendly” match. The expectation is that if the match is competitive, the scores will be entered into Playtomic by one of the players at match completion. You can enter scores from a friendly match, but they will not be used toward your rating.

  • When you set up your Playtomic account, a self-assessment will establish an initial rating with a low “reliability” until real matches are played, and the reliability of the rating increases. Playtomic also allows for a “leveling” with a teaching pro to adjust the initial self-assessed rating.

Our Facility

  • We offer 24 / 7 access to the courts. Your booking reservation will contain an “access code” for off-hours entry.

  • We have two private changing rooms equipped with showers and toilets.

  • NorthPoint Padel provides basic toiletries (shampoo and soap), but we ask you to bring your own towel for showering.

  • First, double-check the door code in your Playtomic court reservation. Make sure to hit # after the number. If you’re still having trouble, email play@northpointpadel.com. There is no phone number to call, but we monitor email and can remotely open the door.

  • The court lights are tied to the court reservation. We provide an extra 10 minutes of court lighting before and after your reservation time. If the court lights are not working properly, you can turn on the warehouse ceiling lights with a switch located near the front door.

  • No. The court lights will automatically turn off 10 minutes after your scheduled reservation ends. If the ceiling lights are also in use, those can be turned off by a switch near the front door.

  • For emergencies, please call 911. For any other issues, email us at play@northpointpadel.com. We regularly monitor our email inbox.

  • The door access code is valid 30 minutes ahead of your reservation time, and for 15 minutes after. Court lights will only turn on 15 minutes before your reservation time and stay on 15 minutes afterwards.